Terms of Service
Welcome to TOPUPCRAZY. By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully. If you do not agree with any part of these terms, you should not use our platform.
1. Service Overview
TOPUPCRAZY provides digital top-up services including BGMI UC, Free Fire Diamonds, and other in-game currencies. We act as an independent reseller and are not affiliated with or endorsed by Krafton, Tencent, Garena, or any game publisher.
2. User Responsibility
When placing an order, you agree to:
- Provide a correct and valid Player ID/UID.
- Ensure your game account is active and not banned.
- Use your own payment methods for transactions.
- Not misuse or attempt to exploit the platform.
TOPUPCRAZY will not be responsible for wrong deliveries caused by incorrect UID/ID provided by the customer.
3. Order & Delivery
All orders are processed instantly once payment is confirmed. Delivery time is usually 0–10 seconds, but may take up to a few minutes in rare cases due to:
- High server load
- Game maintenance
- Payment gateway delays
Once the top-up has been delivered successfully, the order cannot be cancelled or reversed.
4. Pricing & Changes
Prices for all top-up packages are subject to change at any time based on:
- Market conditions
- Game publisher pricing updates
- Currency exchange rates
We may update prices without prior notice.
5. Refund & Cancellation
Refunds are only provided in specific cases such as:
- Payment deducted but order not delivered
- Order stuck due to a verified technical issue
- Duplicate payment made by mistake
Refunds are not provided if:
- Wrong UID/ID entered by the customer
- Order already delivered successfully
- Customer changes mind after order processing
Approved refunds will be processed within 7–10 working days.
6. Payment & Security
All payments are handled through secure and verified gateways. TOPUPCRAZY does not store sensitive payment information such as card numbers or UPI PIN.
Any fraudulent or suspicious transaction may result in order cancellation or account restrictions.
7. Account Safety
We use official and safe top-up methods. However, we have no control over actions taken by game publishers. Users must ensure they follow all game rules and avoid any third-party hacks or suspicious activity.
8. No Affiliation
TOPUPCRAZY is an independent service provider. All product names, game names, and trademarks belong to their respective owners.
9. Privacy Protection
We respect your privacy. Any information you share (such as UID/ID or contact details) is used only for order processing and support. We do not sell, share, or misuse customer data.
10. Changes to Terms
TOPUPCRAZY reserves the right to update or modify these Terms of Service at any time. Continued use of the platform means you accept the updated terms.
11. Contact & Support
For any help regarding orders, payments, or general queries, our support team is available 24×7.