Frequently Asked Questions

Q: How do I purchase UC/Diamonds?
A: Choose your package, enter your Game ID/UID, complete the payment, and receive your UC/Diamonds within seconds.

Q: Do I need to share my login password?
A: No. You should never share your password with anyone. TOPUPCRAZY only requires your Player ID/UID for safe delivery.

Q: How long does delivery take?
A: Delivery is usually INSTANT (0–10 seconds). In rare situations like heavy rush or server delay, it may take up to 2–5 minutes, but most orders are completed instantly without waiting.

Q: What if I don’t receive my UC/Diamonds?
A: Simply contact our support with your Order ID + UID. We will quickly verify and complete your delivery or issue a full refund.

Q: Which payment methods are supported?
A: We support UPI (GPay/PhonePe/Paytm), Debit/Credit Cards, Net Banking, and Wallets. All payments are processed through secure and verified gateways.

Q: Is TOPUPCRAZY safe?
A: Yes. We use official recharge channels and secure payment systems. Your account stays safe — no bans, no risks.

Q: Can I change or cancel my order?
A: If your order is still pending, we can modify or cancel it. Once top-up is delivered, it cannot be reversed. Contact support immediately for any changes.

Q: Do you provide 24×7 support?
A: Yes. Our support team is available 24×7 to assist with payments, delivery issues, wrong UID, and general queries.